To ensure a smooth experience when tracking your order from Enjoy The Wood, we've outlined a clear step-by-step process. Follow these simple instructions to easily check the status of your custom wooden map order.
1. Go to the Order Tracking Section:
Visit the Enjoy The Wood website and navigate to the "Track Your Order" page. You can typically find this link in the footer of the homepage or under the customer support menu.
2. Enter Your Order Information:
In the order tracking area, you will see fields where you need to enter your details:
- Order Number: Input the unique order number that was provided to you in the confirmation email you received after placing your order.
- Email Address or Phone Number: Enter the email address or phone number you used during the checkout process to associate with your order.
3. Click "Track your parcel":
- After entering both your order number and email address, click the "Track your parcel" button. This action will submit your request.
4. View Shipment Status:
Once you click "Track your parcel," you will be directed to a page where you can view the current status of your shipment. This will include:
- Order Confirmation: Confirmation that your order has been placed.
- Processing: Details on whether your order is being prepared for shipment.
- Shipped: Information about when your order was shipped, including tracking information provided by the carrier.
- Out for Delivery: Notification if your order is out for delivery to your provided address.
- Delivered: Confirmation once your custom wooden map has been successfully delivered.
5. Contact Support for Assistance
If you encounter any issues during the tracking process or have questions about your order status, don't hesitate to reach out to our 24/7 customer support team. We are here to assist you and ensure you have the best experience with Enjoy The Wood!
By following these steps, tracking your order becomes a hassle-free experience, allowing you to stay informed every step of the way!